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The Motor Ombudsman
“We are a proud member of The Motor Ombudsman accreditation scheme and are accredited to the CTSI-approved Service and Repair Code of Practice, ensuring we operate to the highest standards of service and offering peace of mind for customers.”
Customer Service Statement
“We pride ourselves in customer care and will aim to do whatever is reasonably possible to resolve an issue. Our Customer Relations Team can be contacted on 01422 352 629, Monday to Friday – 9:00am to 5:00pm, Saturday – 9:00am to 12:00pm.
If unhappy with our service we abide by the Motor Industry Service and Repair Code of Practice which can be found on The Motor Ombudsman Website at www.TheMotorOmbudsman.org.
The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern.
For further information you can visit The Motor Ombudsman website at www.TheMotorOmbudsman.org or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.
Other Booking Options
Alternatively if you would like to book over the phone you can reach us at 01422 352 629 and our friendly receptionist will get your car booked in or you can email via the contact form provided on the contact page.